CSI will be performing system maintenance on Saturday April 13th from 5 a.m. until 1 p.m. ET. You will not have access to your “myCSI” student account, nor will you be able to book, cancel or reschedule exams during this time. You can still access your online course materials by visiting connect.csi.ca then connecting to “Blackboard Learn”.

Taking your exam is the final step toward completing your course and achieving your career goals—and we want to make this step simple and straightforward. We continually work with our exam delivery partner, Prometric, to provide our students with an excellent exam-taking experience in a safe and secure environment.

You have the option to write your exam through Remote Proctoring from any location (including your home) or In-Person at one of our test centres. We provide lots of flexibility to book exams on different days and times.

Remote proctored exam

Remote proctoring allows students in more remote locations or areas still under COVID-19-related restrictions to write their proctored exams safely. Students can take their exams from the comfort of their home or other location without travelling to an exam centre.

Chose to write a Remotely Proctored Exam if:

  • Do not wish to travel to a test centre
  • You have access to a computer and internet set-up that meets requirements
  • Show symptoms or tested positive for COVID-19
  • Have been in close contact with someone with COVID-19

In-Person exam

An in-person exam at a dedicated test centre provides a comfortable and quiet environment to write your exam. All our 17 exam centres across Canada follow strict social distancing guidelines for the safety of our students and staff.

Chose to write an In-Person Exam at a test centre if:

  • Prefer a formal, quiet and secure exam environment, away from disturbances/interruptions in the home
  • Live close to a test centre in Canada or internationally.
  • Personal computer and internet do not meet system requirements
  • Not particularly comfortable with technology

Book an Exam

Once you’ve enrolled for a course, studied the learning material and decided on your exam format—remote proctored or in-person—you are ready to book your exam. Simply log in to MyCSI, click on Book / Reschedule / Cancel An Exam in the right-side menu, and follow the instructions on the screen.

Please review our frequently asked questions for more information about booking, rescheduling and cancelling an exam.

List of Exam Locations in Canada

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Alberta

Edmonton Prometric Test Center
8944 182nd St NW; Suite 316
T5T 2E3
Monday – Saturday
8 am – 5 pm
Calgary Prometric Test Center
8989 MacLeod Trail SW, Suite 301
T2H 0M2
Monday – Saturday
7:30 am – 4:30 pm

British Columbia

Vancouver Ashton College
1190 Melville Street, Suite 400
V6E 3W1
Monday – Saturday
8:30 am – 5:30 pm

Manitoba

Winnipeg Prometric Test Center
40-1128 Henderson Highway
R2G 3Z7
Monday – Saturday
8 am – 5 pm

Newfoundland and Labrador

St. John’s Memorial University
1 Arctic Ave Univ. Center – 4th Floor, UC4000
A1B 5S7
Tuesday, Thursday, Saturday
9 am – 5 pm

Nova Scotia

St. John’s DLC Training
73 Tacoma drive, Suite 201
B2W 3Y6
Tuesday – Saturday
8 am – 5 pm

Ontario

Toronto Trios College
425 Bloor St. East, Suite 202
M4W 3R4
Monday – Saturday
8 am – 5 pm
Toronto Cestar College
265 Yorkland Blvd, Unit 302
M2J 1S5
Monday – Saturday
8 am – 5 pm
Toronto (CSI Office) 200 Wellington Street West, 15th floor,
Toronto, Ontario
M5V 3C7
Monday – Friday
London Trios College
520 First Street, Unit 1
N5V 3C6
Monday – Saturday
8 am – 5 pm
Hamilton Trios College
4 Hughson Street South, 5th Floor
L8N 3Z1
Monday – Saturday
8 am – 5 pm
Mississauga Prometric Test Center
1290 Central Parkway West, Suite 104
L5C 4R3
Monday – Saturday
8 am – 5 pm
Ottawa Prometric Test Center
450 March Road, Suite 101
K2K 3K2
Tuesday – Saturday
8 am – 5 pm

Quebec

Montreal (CSI Office) 625, boul. René-Lévesque Ouest,
4e étage, Montréal (Québec)
H3B 1R2
Monday – Friday
Quebec City Prometric Test Center
1035, Avenue Wilfrid-Pelletier, Suite 150
(Building B) S7T 0J1
Monday, Friday, Saturday
8 am – 5 pm

Saskatchewan

Regina Prometric Test Center
3520 Fifth Avenue
S4T 0M2
Monday, Wednesday, Friday
8 am – 5 pm
Saskatoon Sylvan Learning Centre
502 Wellman Cres, Suite 140
S7T 0J1
Tuesday – Saturday
8 am – 5 pm

Preparing for a Remote Proctored Exam


Remote proctored exam provides great flexibility for students who prefer to write their exam from the comfort of their home or other location. That said, it is the student’s responsibility to ensure that their personal computer—that they plan to use for the exam—satisfies the minimum system requirements and meets all other technical criteria. Students are also responsible to ensure their surroundings and internet connection meet the remote proctoring requirements. Our exam partner, Prometric, provides technical support before and during your exam. On the exam day, the Readiness Agent or Proctor will be available to assist at all times.

To ensure you have a positive remotely proctored exam-taking experience, please review our frequently asked questions.

Preparing for an In-Person Exam at a Test Centre

An in-person exam at a test centre is a great option for students who prefer to write their exams in a formal and controlled exam environment. Students will be guided through the security and check-in process as soon as they arrive at the test centre. Test centre personnel are responsible for the environment set-up and technology functionality. All you need to do is come prepared to challenge your exam.

To ensure you have a positive in-person exam-taking experience, please review our frequently asked questions.

Writing Your Exams

Whether you choose remote proctoring or in-person at a test centre—you will be writing your exam on a computer application provided by our partner, Prometric. The exam platform provides you with a range of features such as tracking your exam including flagging questions, a progress bar, the ability to change answers, and bookmarking.

We recommend you explore this demo tutorial before your exam day to familiarize yourself with the exam style and review our frequently asked questions.

Exam Results

As soon as you complete your exam, you will receive a pass or fail grade. Official exam results are normally available within 24 hours for multiple-choice exams unless your exam is in constructed-response format. For other exam formats, results are available within 30 business days.

Upon successful course completion, you will receive a Notice of Course Completion. You will also receive a Student Performance Record (SPR) for each exam attempt that identifies how well you scored in the different topic areas.

Your academic transcript which includes information on all completed courses will be updated.

You can access all this through MyCSI. Please review our frequently asked questions for more information about exam results.

Good luck with your exam!