Understanding the Small Business Environment (USBE)


Financial bankers in today’s tough marketplace have faced many challenges in fulfilling the specialized needs of small business owners. The common belief among small business owners is that most financial bankers fail to understand their business operations, needs and goals.

What skills will you develop?

The Understanding Small Business Environment course will help bankers understand the general rules and regulations that govern the small business industry and the concepts and theories that surround the development of small business relationships. Prepared with an understanding and working knowledge of the small business environment, an banker will be able to appreciate the needs, goals and objectives of small business owners.

Who should enrol?

You should enrol in this course if you currently are, or aspire to be a Small Business Banker, Small Business Account Manager or Branch Manager.