Canada Post Strike

CSI would like to make you aware that course textbooks will continue to be shipped as normal. Candidates who are eligible for a wall certificate may experience some delay. As soon as Canada Post activities return to normal we will continue to ensure that wall certificates are delivered within 4 6 weeks of successful course completion. Thank you for your understanding.

I enrolled in a CSI course with textbooks – When will I receive my books?

Your textbooks will be shipped within 5 - 10 business days of enrolling in a course.

You can track the status of your order, online through your Student Profile (My CSI). You will be required to log in with your Student ID, or email address and password.

When your order is shipped, we will send you a message which will provide details of your shipment, including a tracking number.

Posted: 11.Jul.2010 in:

I completed the Canadian Securities Course (CSC) a few years ago. How do I order an updated version of the textbook?

Click here to purchase the Canadian Securities Course (CSC) textbook.
Posted: 03.Mar.2010 in:

I enrolled in a CSI course and haven’t received my textbooks. What do I do?

If you don't receive your textbook please send an email to customer_support@csi.ca. A member of our customer service team will respond within 24 hours.

Please include your name, Student ID and the name of the course you enrolled in.

Posted: 03.Mar.2010 in:

I received the wrong textbooks. What do I do?

Please send an email to customer_support@csi.ca. A member of our customer service team will respond within 24 hours.

Please include your name, Student ID, the name of the course for which you should've received textbooks and the names of the wrong textbooks. If you received the textbooks in the wrong language, please indicate the correct language as well.

Posted: 03.Mar.2010 in:

The course materials I received are damaged. What do I do?

Please email to customer_support@csi.ca.Include your name, Student ID and the name of the course.

A member of our customer service team will respond within 24 hours.

Posted: 03.Mar.2010 in:

I’ve just enrolled in a CSI course. When will I receive my study materials?

If you ordered printed textbooks, they will be shipped within 5 to 10 business days.

If you enrolled in an online course, you will be able to log in once you receive your enrolment confirmation email.

If you don't receive your textbook within five business days of enrolling, please send an email to customer_support@csi.ca. A member of our customer service team will respond within 24 hours.

Please include your name, Student ID and the name of the course you are taking.

Posted: 03.Mar.2010 in:

How do I purchase a CSI textbook?

You need to enrol in a course before you can purchase material specific to that course.

Once you enrol, we'll send you all the material you'll need to complete the course. If you're enrolling for an online course, all study material is available online.

We sell textbooks separately. If you want a replacement textbook, click here.

Posted: 03.Mar.2009 in:

Do I have to enrol in the Canadian Securities Course (CSC) to purchase the textbook?

Yes, you need to enrol in the Canadian Securities Course (CSC) before you can purchase the textbook.

Click here to enrol online.

If you're already enrolled in the CSC, and want to order a textbook, click here.

Posted: 03.Mar.2009 in:

I already have the Canadian Securities Course (CSC) textbook. Can I register for the exams without enrolling in the course?

To write an exam, you need to enrol in the course.

Click here to enrol online.

Posted: 03.Mar.2009 in: