What Do Extension Fees Cover?

Extension fees cover:
  • Access to the online version of the course, if applicable
  • An additional 12 months to complete your one year enrolment course
  • An additional 6 months to complete your six month enrolment course

Extension fees DO NOT cover:

  • New textbooks
  • Learning aids that were purchased separately from your course, such as Study Tools.
  • Exam re-write fees
Posted: 24.Feb.2011 in:

Can I extend my Course?

If you have not completed your course during the regular enrolment period, you’re allowed to purchase a one time extension per course enrolment.

You must apply for an extension prior to the expiry of your enrolment period. Courses designated as Continuing Education courses do not qualify for extensions.

Please note: Your course extension is reflective of your course enrolment period.

  • If you are enrolled in a 1 year course, you qualify for a 1 year course extension.
  • If you are enrolled in a 6 month course, you qualify for a 6 month extension.
Posted: 23.Feb.2011 in:

How do I apply for a course extension ?

You can extend your CSI course through one of the options below:

  • Online through My CSI by selecting the "Course Extension" option from the CSI Menu.
  • Faxing or mailing a completed Course Extension Form to our offices.

For more information please call customer support at 1-416-364-9130 or 1-866-866-2601 (Toll Free in Canada) or email us at customer_support@csi.ca.

Posted: 28.Nov.2009 in:

My course expired and I have not completed it. Can I re-enrol?

Yes, you can re-enrol. And, because an enrolment marks the start of a new course, you'll need to re-write any exams that you already completed for that course.

Click here to view our courses and enrol online.

Posted: 03.Mar.2009 in:

I wrote my exam close to my course expiry date. Will my profile be updated to show my exam results?

Exam results are available within 15 business days for scanned multiple choice exams and computer base exams; 20 business days for all other exams. If you wrote your exam close to your expiry date, this may result in your course status showing as 'expired' while your exam is being marked. In such a case, your student profile will be updated to show your exam results when released.

If a course extension is required, you need to submit the form, as soon as your exam results are available.

Posted: 21.Nov.2008 in: