How do I apply for a course extension ?

You can extend your CSI course through one of the options below:

  • Online through My CSI by selecting the "Course Extension" option from the CSI Menu.
  • Faxing or mailing a completed Course Extension Form to our offices.

For more information please call customer support at 1-416-364-9130 or 1-866-866-2601 (Toll Free in Canada) or email us at customer_support@csi.ca.

Posted: 28.Nov.2009 in:

What fees does my tuition tax receipt include?

Your tax receipt includes all tuition fees paid to CSI during a specific calendar year.

Your receipt does not include charges for:

  • Shipping and Handling
  • Study aid products
  • Membership or renewal fees
  • Exam "no show" or late cancellation fees
  • Certificate Frames
  • Cancellation and substitution fees
  • Exceptions Assessor Fee
Posted: 24.Nov.2009 in:

How do I request a duplicate tuition tax receipt for a previous year?

If you require a tuition tax receipt for a previous tax year and that receipt is not available online; please email customer_support@csi.ca. Include your CSI Student ID number, name, current mailing address and the year for which the tax receipt is required.

A duplicate tax receipt will be mailed to you within five business days.

Posted: 24.Nov.2009 in:

I cannot print my tax receipt. What should I do?

You will need to check the 'I Agree' box before you click on the 'printer icon' to print your tax receipt.

You require the free Adobe Acrobat Reader Software to print your tax receipt. If you do not have this software, you will need to install.

From the MyCSI menu, log-in to your student profile, then click on "My Receipts". Locate the Get Adobe Reader icon, just above "Revenue Canada Tax Receipt". You can download and install from there.

Posted: 24.Nov.2009 in:

Why is my tax receipt marked duplicate?

An original copy of your tax receipt is available for printing once. If the tax receipt you printed is marked 'duplicate', this means that either you or CSI, upon your request, have printed previously.

A duplicate copy is acceptable for tax purposes.

Posted: 24.Nov.2009 in:

I reside outside of Canada. Am I eligible to use my tax receipt as a credit?

If you have taxable income in Canada, you are eligible to claim this credit.

Posted: 24.Nov.2009 in:

Will I receive a T2202 tax receipt?

Form T2202 is the Tuition and Education Amounts Certificate.

CSI issues a tuition tax receipt. To claim this credit for the tax year, please refer to instructions on your tuition receipt.

Posted: 24.Nov.2009 in:

Can I request that my tax receipt be faxed?

For security and privacy reasons, we cannot fax your tax receipt. However, upon request, we will be pleased to mail you a copy.

Note: Tax receipts are currently available for fees paid in the previous year, that qualify for a tax receipt. Tax receipts for fees paid in this year will be available in February of next year.

Posted: 24.Nov.2009 in:

My original tax receipt has been printed. Can I obtain another original?

Only one original tax receipt is available. Any subsequent reprints will be marked as duplicate.

For tax purposes, either the original or a duplicate is acceptable.

Posted: 24.Nov.2009 in:

How can I update my contact information on the FCSI Directory?

To update your profile, go to the FCSI directory, and select 'Update Your Directory Profile'.
Posted: 16.Nov.2009 in:

Why is there an annual fee to maintain my FCSI Membership?

This fee is used to promote the benefits of FCSI Membership to individual firms and the general public. It was first introduced in 2000. Renew your FCSI Membership online.
Posted: 16.Nov.2009 in: