Chief Compliance Officers Qualifying Examination (CCO)

Topics covered in this chapter are:

• Compliance Overview

• Creating a Culture of Compliance

• Roles of Key Internal Players

• Balancing Revenue Interests with Compliance Risks

Topics covered in this chapter are:

• Overview of a Formal Compliance Structure

• Compliance Department Mandate

• Roles and Responsibilities

• Creating a Senior-Level Compliance Structure

• Key Skills of a Chief Compliance Officer

• Relationships with Regulators and Self-Regulatory Organizations

• Relationships to Line Management, Executive Management, and the Board

• Relationships with External Parties

• Compliance Department Organization

• Compliance Governance Document

Topics covered in this chapter are:

• Overview of the Regulatory Environment

• Principle-Based Regulation

• Key Legislation and Players in Securities Regulation

• The Criminal Code of Canada

• Civil and Common Law Obligations and Liabilities

Topics covered in this chapter are:

• Risk Management overview

• General Types of Risk

• A Risk-Based Approach to Compliance

• Risk-Based Models and Methodologies

• Risk Controls

Topics covered in this chapter are:

• Overview of Leadership

• Leadership Theory

• Soft Skills of Leadership

• Demonstrating Leadership

Topics covered in this chapter are:

• Overview of Ethics

• Ethics and Public Trust

• Ethics and Professionalism

• Ethics and Industry Regulations

• Ethics in the Organization

• Understanding Ethical Dilemmas

• Resolving Ethical Dilemmas

Topics covered in this chapter are:

• Overview of Policies and Procedures

• Developing and Amending Policies and Procedures

• Writing and Formatting Policies and Procedures

• Disseminating Policies and Procedures

• Implementing Policies and Procedures

Topics covered in this chapter are:

• Overview of Monitoring and Surveillance

• Establishing Monitoring and Surveillance Systems

• Formal Monitoring Techniques

• Monitoring a System’s Effectiveness

• Key Control Points

Topics covered in this chapter are:

• Documentation

• Advertising, Sales Literature, and Correspondence

• Recordkeeping Requirements

• Client Relationship Model

• Dealing With Seniors and Other Vulnerable Clients

• Equity and Mutual Fund Trading and Settlement

• Funds and Securities Movements

• Capital Requirements

• Prospectus and Prospectus-Exempt Distributions

Topics covered in this chapter are:

• General Procedures Required for Recordkeeping

• Regulatory Recordkeeping Requirements

• Record Retention and Accessibility

Topics covered in this chapter are:

• Overview of Client Complaints

• Types of Complaints

• Preventing Complaints

• Handling Complaints

• Alternative Dispute Resolution

• Civil Litigation

Topics covered in this chapter are:

• Overview of Registration

• Individual Registration and Approval, and Related Proficiency Requirements

• The National Registration Database

• IIROC Registration Hearing Procedures

• Jurisdictional Registration Issues

Topics covered in this chapter are:

• Overview of Trading Desk Supervision

• The Basic Framework

• Securities Legislation

• Supervision of Trading

• Equity Sales and Trading Department: Compliance and Supervision Programs

• Fixed Income Sales and Trading Departments: Compliance and Supervision

• Order Entry and Trading

• Specific Considerations in Trading Supervision and Compliance

• Criminal Trading Offences

Topics covered in this chapter are:

• Institutional Businesses

• Investment Banking

• Underwriting Due Diligence

• The Research Department

• Financial Engineering

Topics covered in this chapter are:

• Internal Investigations

• External Investigations

• Investigations by Other Legal and Regulatory Authorities

• Handling External Investigations

Topics covered in this chapter are:

• Overview of Reporting Requirements

• Reporting to Management and the Board of Directors

• Other Reporting Obligations