At CSI, the well-being of our valued learners and employees is our highest priority. Given the seriousness of the COVID-19 (Coronavirus) many of our advisors are addressing their clients needs during this difficult time. In light of the situation we have decided to postpone upcoming webinars until further notice. Click here to read more about the precautionary actions we are taking.
Financial Health for Seniors
Within the finance community, it's well-known that the issues facing seniors are critical. In addition to being a sizeable demographic with unique requirements, seniors are among the most vulnerable of investors. As an organization that offers licensing courses and advanced designations, CSI would like to contribute in a meaningful way to alleviating the challenges seniors face.
We believe that supporting our designation holders to serve senior clients and their families even better is a role we can play. Based on a survey of our designation holders, we identified topics, types of resources and activities that would help them better serve their senior clients. CSI hopes that this initiative will contribute toward enhancing the advice provided to seniors in the coming years.
Advisory Council
To best shape our approach and program, we created an Advisory Council. We received an overwhelming response with many designation holders offering to engage with us on this initiative. The Advisory Council comprises a mix of designation holders, spanning firms, roles and geographic locations that represent the community. These members will guide our approach in helping all of our designation holders to best serve clients.
First VP, Private Wealth
CIBC
Wealth Director
Sun Life
Former Executive Director
BC Law Institute and
Canadian Centre for Elder Law
President and CEO
Investment Industry
Association of Canada
Financial Planner
RBC Financial Planning
Portfolio Manager
Raymond James
Co-Treasurer, Elder Abuse Prevention Ontario
Vice President, Wealth Planning
Gluskin Sheff
Director, Financial & Operations
BMO Private Wealth
Regional Manager
Servus Credit Union
Financial Planner
TD Wealth Management
Branch Manager
RBC
President
Canaway United Wealth
Treasurer, Mobile Care Network
Portfolio Manager, National Bank
Content Committee
In order to support the development of good content, we have created a Content Committee to select and review relevant materials.
Control and Compliance Specialist, Adult Guardianship Program
The Bloom Group
Senior Wealth Advisor
Meridian Credit Union
Portfolio Manager
Harbourfront Wealth Management
Retired IA
CIBC Wood Gundy
Manager, Retirement and
Income Solutions
RBC
Financial Advisor
BlueShore Financial
Vertex One Asset
Management
Financial Planner
BMO
Presenters
CSI will be drawing upon the community to deliver webinars. Here are the speakers we have organized to conduct the initial presentations:
Principal
BarryLaValley.com
Managing Director
Elder Caring Inc.
Portfolio Manager
3Macs, a division of Raymond James
Director, Provincial Partnerships & Outreach
Elder Abuse Prevention Ontario
About Our Partners
About the Survey and Results
In November 2018, CSI conducted the "Financial Health for Seniors" survey, asking designation holders to confirm the issues they were encountering in serving the seniors market and to identify ways that CSI could help better support advisors, seniors and their families. More than 500 designation holders responded to the survey and the results were published in April 2019. The Financial Health for Seniors report outlines key areas we want to focus on and the types of resources available.
Upcoming Webinars
Registration for webinars closes at 11:59 pm one day prior to the date of the webinar.
Preparing an Estate for Simplicity using Life Insurance
John Niekraszewicz | TBD
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
Life Insurance is vital to solving problems related to estate planning. This session will illustrate real-life situations financial advisors face when using life insurance as a simple estate planning tool. Among the highlights: reviewing funding estate taxes and estate equalization early in a client relationship, which can be invaluable.
Long Term Caring: Aging Issues for Today and Tomorrow
Audrey Miller | TBD
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
This session will help advisors understand the client experience, while providing insights to attendees who are dealing with their own elder care concerns. Advisors will learn to better serve their clients by understanding the home and community care landscape, and their processes and costs to access services. Planning is a key message.
Estate Planning Conversations
Dave Lee | TBD
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
This session is designed to help financial advisors hold productive estate planning conversations and understand when to involve other professionals. Advisors will learn which questions will help clients open up about key issues, such as choosing an executor, dealing with blended families and caring for financially vulnerable children.
Past Webinars
The changing face of retirement advice
Barry Lavalley | Dec. 12, 2019
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
The picture of retirement has changed from a generation ago. Today, increasing numbers of clients are embracing the concept of “the modern elder”. This session discusses how that affects later life planning - and how the advisor can become a catalyst, educator and coach for clients entering this new phase of life.
Starting the Conversation
Neela White | Jan. 14, 2020
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
This session provides perspective on the challenges that encompass aging and will offer solutions for preparedness. There is a critical need to give thought to realistic life plans surrounding aging, having meaningful conversations, and helping to facilitate better outcomes for this important time in everyone's lives.
Understanding the Complexities of Elder Abuse
Raeann Rideout | Jan. 28, 2020
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
Finance professionals who engage with senior clients play a critical role in recognizing the warning signs of abuse and can offer support to seniors at-risk or experiencing abuse. Advisors will learn the complexities of elder abuse by reviewing case studies to better understand key issues that may become apparent in their daily practice.
Preventing Financial Abuse of Older Adults
Raeann Rideout | Feb. 11, 2020
Duration: 60 minutes
Time: 12:00pm to 1:00pm EST
This session will provide advisors with an overview of financial abuse specific to older adults, and demonstrate, through the use of case studies, the legal options and approaches to empowering older adults and preventing victimization.
Presentation and Handouts
What Does Your Future Look Like?
The Lifestyle and Financial Implications of Aging and Long-Term Care
Resources
SeniorsNL All Publications
Source: seniorsnl.ca
They are a non-profit organization, dedicated to promoting the independence and well-being of older adults in Newfoundland and Labrador. Their website provides a series of resources and publications for the aging clientele.
SeniorsNL All Resources
Source: seniorsnl.ca
They are a non-profit organization, dedicated to promoting the independence and well-being of older adults in Newfoundland and Labrador. Their website provides a series of resources and publications for the aging clientele.
10 Signs a Senior May Be in Trouble
Source: caregiverstress.com
This webpage talks about the ten signs family members should watch out for that indicate that seniors may be in trouble and know how and when to assist them, even if the senior doesn't reach out and ask for the help themselves.
12 Ways to Create an Empowering Dementia Environment
Source: caregiverstress.com
This infographic offer family members of seniors suffering from dementia with ten tips on how to react and effectively communicate with them.
Cannabis and your health
Source: Canada.ca
Government of Canada provides information on the use of cannabis, including accessing cannabis for medical purposes.
Delirium Prevention and Care with Older Adults
Source: ccsmh.ca
This brochure explains delirium in older adults, what causes it, how it can be treated and how it can be prevented. It also provides tips on how to deal with delirium.
Depression in Older Adults. You Are Not Alone!
Source: ccsmh.ca
This brochure explains depression among seniors, what causes it, how it can be treated and how it can be prevented. It also provides tips and resources on how to deal with seniors suffering from depression.
Caregivers' Guide Publication
Source: hospicetoronto.ca
Caregivers and the people they support often need information, resources, emotional support and access to services.
Consent and Capacity
Source: ccboard.on.ca
This site presents the role of the Ontario Consent and Capacity Board's (CCB) when the capacity of seniors is declining. They focus the adjudication of matters of capacity, consent, civil committal and substitute decision making.
Québec Process
Source: curateur.gouv.qc.ca
This site presents the role of the Public Curator du Québec for the protection of the incapable persons, including the opening, the assistance and the supervision of a protection supervision regime.
Report on Vulnerable Investors
Source: bcli.org
This document proposes six recommendations to Canadian Securities Regulators and they are designed to help the investment industry play a critical role in abuse prevention.
Understanding Fraud Schemes and Scams
Source: seniorsnl.ca
This document helps to understand the types of fraud, including business email, employment scam, romance, lottery scam and online scam.
Elder Abuse Brochure
Source: seniorsnl.ca
This booklet explains the various types of elder abuse with examples and provides signs to identify them. It also provides helpline numbers that seniors can use to call for help.
Five Rules for Avoiding Investment Fraud
Source: faircanada.ca
This webpage identifies five rules for avoiding investment fraud and provides links to six provincial securities regulators.
Old Age Security
Source: canada.ca
Information about the Old Age Security (OAS) program.
Canada Pension Plan
Source: canada.ca
Information on the Canada Pension Plan.
Guaranteed Income Supplement (GIS)
Source: canada.ca
Information on the amounts that can be paid and eligibility requirements for low-income Old Age Security pensioners living in Canada.
Guaranteed Income Supplement (GIS) - Allowance
Source: canada.ca
This site presents the GIS Allowance, a benefit offered to people aged 60 to 64 who are the spouse or common-law partner of a guaranteed income supplement recipient.
Guaranteed Income Supplement (GIS) - Allowance for the survivor
Source: canada.ca
This site presents the Allowance for the Survivor, a benefit available to people aged 60 to 64 who have a low income, who are living in Canada, and whose spouse or common-law partner has died.
Québec Pension Plan
Source: rrq.gouv.qc.ca
Information about the program of the Quebec Pension Plan, including the different pensions and benefits paid in retirement, in the event of disability and death.
2019 OBSI Seniors Report
Source: obsi.ca
Based on analysis of client complaints, this report demonstrate how seniors experience different challenges when it comes to financial products and services.
Planning for Possible Loss of Independence
Source: canada.ca
Information and advice on planning for loss of autonomy including the use of power of attorney.
Financial Abuses of Seniors - It's Time to Face the Reality
Source: canada.ca
Information to help recognize the signs of financial abuse of seniors.
Elder Abuse is Wrong
Source: justice.gc.ca
Information on elder abuse experienced by many elderly people and might involve physical harm, social isolation or neglect.
Legal Guide for Seniors (Québec) - Know your Rights, Take your Place
Source: fondationdubarreau.qc.ca
A comprehensive guide to many topics (from a legal perspective) of concern to your seniors such as dignity, incapacity, housing, health care system and wills.
Consent to Medical Care and the Right to refuse care (Québec)
Source: educaloi.qc.ca
Site that presents information on consent to receive care or the right to refuse it. It also refers to other articles related to medical decisions.
Advance Medical Directives (Québec)
Source: educaloi.qc.ca
Information on health care a person can accept or refuse in advance.
Charter of rights for people with dementia – Alzheimer Society
Source: cnpea.ca
Information on "Canadian Charter for People with Neurovegetative Diseases" produced by the Alzheimer Society.
Wills and last wishes : Donating Part of the Human Body (Québec)
Source: educaloi.qc.ca
Information about the conditions and restrictions surrounding the donation of a part of the human body.
Wills (Québec)
Source: educaloi.qc.ca
Information about the types of wills recognized in Quebec and the formalities required for each type.
Cancelling your will (Québec)
Source: educaloi.qc.ca
Information about the potential revocation or cancelation of a will.
Updating the will (Québec)
Source: educaloi.qc.ca
Information about the revision of a will.
Changing your will (Québec)
Source: educaloi.qc.ca
Information on the revising a will in Quebec.
Sample Wills offered in stores and online (Québec)
Source: educaloi.qc.ca
Information about sample wills sold in stores and online.
Sale of Pre-arranged Funerals (Québec)
Source: educaloi.qc.ca
Information on how the law strictly regulates the sale of prearranged funeral services.
Pre-arranged Funeral Contracts (Québec)
Source: educaloi.qc.ca
Information on pre-arranged funerals in Quebec.
Main Steps in Settling an Estate (Québec)
Source: educaloi.qc.ca
Information about the stages of a succession liquidation, so the goods are distributed according to deceased person's wishes.
Dying without a will (Québec)
Source: educaloi.qc.ca
Information about the rules that apply when a person dies without a will in Quebec
Role of Liquidators (Executors) (Québec)
Source: educaloi.qc.ca
Information about the role and responsibilities of the liquidator, the person responsible for settling the estate of a deceased person.
Disclaimer
The content on this site is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our site constitutes a solicitation, recommendation, endorsement, or offer of specific financial products or services. Links to other websites on the World Wide Web are aggregated for your convenience in locating related information and services. These websites are maintained by third parties over which CSI exercises no control. Accordingly, CSI expressly disclaims any responsibility for the content, the accuracy of the information, the quality of products or services provided by or advertised on and/or software downloaded from these third-party websites. Moreover, these links do not imply an endorsement of any third party or any website or the products or services provided by any third party.
