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Canadian Securities Institute alumni share the good, bad and the ugly in financial advice

Say leadership takes both success and failure, and learning is critical to career growth.

TORONTO, NOVEMBER 5, 2014 - The Canadian Securities Institute (CSI), a Toronto-based global leader in financial services education and credentialing, is celebrating the excellence in Canada’s financial services through a creative campaign, Faces Behind the Letters, encouraging advisors to share their stories of success, leadership and growth.

“We wanted to spark a unique dialogue among Canada’s financial services professionals, highlighting their professional advice given their experience. From this experience, we can better gauge the type of learning we need to provide” says Marie Muldowney, managing director of Financial Services Training and Certification at Moody’s Analytics and head of the Canadian Securities Institute (CSI). “By gaining a deeper understanding of the challenges and realities advisors are facing, CSI can support them, and the industry, with relevant training, resources and insights.”

Accomplished financial services professionals with FCSI®, PFP®, CIM® and CIWM designations are sharing their stories and ‘advice for advisors’ in a series of digital interviews:

Interview with Jason Pereira and Nishaa Agarwal, Personal Financial Planner (PFP®) designation holders

Interview with Mike Skrypnek and Valerie Schroeder, two Fellows of CSI (FCSI®)

Interview with Jack Mayer a Chartered Investment Manager (CIM®) designation holder

Interview with Cyrilla Saunders and Harp Dhillon, Certified International Wealth Manager (CIWM) designation holders.

In addition, advisors offer their perspective on what they’ve learned from both positive and negative professional experiences through a social survey- ‘The good, the bad and the ugly in financial advice’ - delving into the human side of financial advice. CSI is sharing these insights, lessons learned and pain points through #AdviceforAdvisors social conversations. Here are some highlights:

  • For many, the key motivation to become an advisor is to help people reach their financial goals and freedoms.
  • Advisors feel proud of:
    • Helping financially vulnerable clients stabilize their financial future.
    • Enabling clients to begin an early retirement, become debt-free or save their small business.
    • Helping Canadians navigate financial markets, whether they are up or down.
    • Giving families the opportunity to provide their children with a good education.
  • Advisors share some #AdviceforAdvisors and lessons  learned:
    • Care about your clients.
    • Listen carefully to what clients say and, as importantly, what they don’t say.
    • Challenge your clients to take calculated risks and reach their financial goals.
    • Manage client expectations.
    • Don’t take on clients whose expectations you can’t manage or meet.
    • Don’t push for sales or seek short-term rewards – build relationships.
    • Help clients overcome fears, navigate market downturns and celebrate successes.
    • Educate your clients about the value of professional financial advice.
    • Do what you love!

Join the conversation via Twitter at @CSIGlobalEd, on Facebook at Canadian Securities Institute and on LinkedIn at Credentials for Financial Professionals.


About the Canadian Securities Institute (CSI)

The Canadian Securities Institute (CSI) is Canada's leading provider of financial services education and credentials. Valued for its expertise in Canada and abroad, CSI offers more than 100 courses, such as the well-known Canadian Securities Course CSC®), eleven certificate programs, popular specialized financial designations, such as PFP®, CIM®, CIWM , MTI®, and the Fellow of CSI (FCSI®). In 2010, The Canadian Securities Institute was acquired by Moody's Corporation and now operates as part of the Training and Certification arm of Moody's Analytics. For more information, please visit