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At CSI, the well-being of our valued learners and staff is our highest priority. Click here for more information on our response to COVID-19 and booking your exam.

INTRODUCING COMPUTER-BASED TESTING VIA REMOTE PROCTORING AND EXAM CENTRES

CSI is making significant upgrades to how we conduct and deliver exams. Over the past year, we have been working with our partner, Prometric, to modernize our exam delivery formats and provide students with greater flexibility, safety and a better overall exam-taking experience. Our efforts were accelerated to provide quicker accessibility as a result of the COVID-19 restrictions.

These upgrades include introducing Remotely Proctored exams and expanding our existing Computer-Based Testing (CBT) capacity to exam centres outside of Toronto and Montreal.

WHEN WILL CBT AND REMOTE PROCTORING BECOME AVAILABLE?

On December 8, 2020, students will be able to book exams for In person CBT exams in 14 major Canadian cities (St. John's (NL), Halifax, Montreal, Quebec City, Ottawa, Toronto, Hamilton, London, Winnipeg, Saskatoon, Regina, Calgary, Edmonton, Vancouver) and internationally. Students will also have the option to take the exam via  remote proctoring. In late November, CSI will provide additional information on completing exam bookings and Prometric's exam platform functionality.

WHAT IS REMOTE PROCTORING?

Remote proctoring is an online exam delivery format that allows students in remote locations or areas still under COVID-19-related restrictions to safely write their proctored exams. Students can take their exams from the comfort of their home or office without travelling to an exam centre. Here are some more benefits of remote proctoring:

  • Increases the flexibility and accessibility to book and write exams
  • Provides immediate pass-fail grade with official results within 24 hours
  • Improved interface and tools to manage time during the exam (time remaining, flag questions, highlight words)
  • Provides secure and encrypted testing

WHAT IS COMPUTER-BASED TESTING AT AN EXAM CENTRE?

Computer Based Testing at an Exam Center is in person Computer-based testing at a dedicated exam centre which provides a comfortable and quiet environment to write your exam. All our exam centres follow strict social distancing guidelines for the safety of our students and staff. Here are some more benefits of computer-based testing at an exam center:

  • Increases the availability of exam sessions
  • Provides immediate pass-fail grade with officials results within 24 hours.
  • Improved interface and tools to manage time during the exam (time remaining, flag questions, highlight words)
  • Provides secure and encrypted testing

HOW DOES THIS AFFECT ME?

As of November 2, 2020, courses with a proctored exam(s) will be subject to a price increase. This increase will cover the cost of our enhanced exam and course offerings. There will no longer be a $75 charge to book a CBT exam in Toronto and Montreal. Students who enrolled before November 2, will not incur any additional fees.

We will continue to offer paper-based exams in most locations through December 2020. If you have already booked a paper-based exam (or plan to before December 8), there will be no change to your exam delivery format.

Please note that while most exams will be available from December 8, some exams will only be available later in December 2020 and January 2021. A detailed listing will be provided shortly.

MORE QUESTIONS? CONTACT US

If you have any questions or want additional information, please send us an email at customer_support@csi.ca or call 416.364.9130 or 1.866.866.2601 (toll-free within Canada) between 9 am and 8 pm ET.