Course Completion Requirements

Most CSI courses require a grade of 60% to pass, a few exceptions do apply. Please refer to your course page for more information.

Important:

The final grades for in-class seminars and courses may be fully or partly based on participation. Participation may include attendance, online work and/or assignments. Assignments are considered optional and do not count towards your final grade.

Exceptions:

• Students in the Professional Banking Program (PBP) must submit their specific assignments.
• Students who wish to be granted advanced standing to the Dalhousie University MBA (Financial Services) program must complete a set of ‘unique assignments’ identified as the Dalhousie MBA (Financial Services) stream in order to complete their course(s).

CSI courses are regularly updated, even while you are enrolled in the course. Generally these changes do not affect the exam questions. If new content affects the exam, dates will be posted as to when the changes come into effect in My CSI as well as in your online course. If you do not wish to be tested on the new content, you must write your exam(s) before the posted date. Please remember to log in to My CSI regularly throughout your course enrolment to check for any updates that may impact your exam.

Sometimes a major regulatory change or re-evaluation of proficiency standards results in changes to the content, exams or assessment. If this happens, you will be notified at least three months prior to the effective date of the changes. You will have an opportunity to book your exam and complete the course before the new course materials and changes come into effect.

Access to your online materials will close 2 weeks after successful course completion or course expiry (whichever comes first).  CSI recommends that you save a copy of your online materials prior to course completion.

Note: Online access to your course cannot be re-activated after your course has been moved to completion / expiry whichever comes first.

For most CSI courses, you may attempt an exam a maximum of three times during your course enrolment period, including any extensions you may have purchased. A few exceptions do exist; please visit your course detail page for more information.

If you have completed a course in the past and would like to take the course again, you can re-enrol in the course at any time.

However, if you’re enrolled in one of these courses and have attempted and failed an exam three times during your course enrolment, your enrolment will be terminated and you will need to re-enrol in the same course. You are eligible to re-enrol in the course six months from your last exam attempt.

You are eligible to enrol in any other CSI course for which you qualify while you are waiting for this period to expire.

Note: If your course is not listed here, you may re-enrol at any time.

Please log on to My CSI to check your course expiry date. Your course enrollment period could vary based on the course you are registered in. Once you are enrolled in a course, you can verify your enrollment and expiry dates by logging in to your student profile. All courses with a proctored exam will have a maximum 1 year enrolment period. Access to your online materials will close 2 weeks after successful course completion or course expiry (whichever comes first).

• Most online courses (such as CE Courses, courses part of the Certificate in Small Business Banking Program, MTI, IATP, or IRTP) attached to a program or standalone will have a 6 month enrolment period. An online course requires the completion of an online test/assessment and is not proctored.

We often test a small number of pilot questions during every exam in order to improve the quality of examinations. These questions are based on course material and may be used in future examinations. Although the time allocated to complete each exam takes into account the completion of pilot questions, calculation of your final mark does not include marks for the pilot questions.