At CSI, the well-being of our valued learners and staff is our highest priority. Learn more about our response to COVID-19 and changes to our exam delivery format. Course ExtensionAre Course Extensions Possible?If you have not completed your course during the regular enrolment period, you’re allowed to purchase a one-time extension per course enrolment. You must apply for an extension prior to the expiry of your enrolment period.
Please Note: Not all courses are extendable; please check the course page for more information. Most CE courses, study tools and certification exams are not extendable. What Do Course Extension Fees Cover?Extension fees cover:
Extension fees DO NOT cover:
Are course extension fees refundable?Course extension fees are non refundable. Are Extensions Available on Check Products?If you purchase a course extension and wish to extend access to your check product simply click on the Extend Check button on your MyCSI page to proceed. A fee will apply. What Do Check Extension Fees Cover?Check extension fees cover:
Check extensions fees DO NOT cover:
How Do I Qualify For An Extension?To qualify for an extension, you must be enrolled in your original course. Courses designated as Continuing Education courses do not qualify for extensions. Your extension will give you an additional 12 months* to complete your one year enrolment course and an additional 6 months to complete your six month enrolment course. Your exam assessment record from the original enrolment period will be carried over to the extension period. You will be able to access any unused exam attempts from your previous enrolment during the extension period, subject to current exam rules. Un-attempted exams in the original enrolment are permitted, without fee, during the extension. Each exam re-write, after the first attempt, is subject to exam re-write fees. You Will Be Responsible For:
For more information please refer to the CSI Code of Conduct. Can I get an extension if an error was made?You may request an exception if CSI made an error that prevented you from using your original enrolment period or applying for an extension of that period. Examples of such errors may include not receiving material on time, lack of access to online products or non-processing of extension applications. You can apply for a CSI service error exception by email. You will need to explain the error, the impact on you, and what efforts have taken place to date. CSI will review details of the problem and the actions taken to date before granting your request. If your request is granted, the length of the extension will be based on how this service error affected your studies. Can I get an extension under extenuating circumstances?Requests to purchase an extension more than one month past the expiry date of your course must be approved by CSI. Please click here for detailed information. |