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CSI will be performing system maintenance on Saturday May 11th from 5 a.m. until 1 p.m. ET. You will not have access to your “myCSI” student account, nor will you be able to book, cancel or reschedule exams during this time. You can still access your online course materials by visiting connect.csi.ca then connecting to “Blackboard Learn”.

About

In the competitive retail banking landscape, management decisions have a cascading effect. Understanding their impacts on the banking processes and employee-client relationships is imperative to being an effective manager. Bank managers, team leaders and financial professionals seeking to broaden their perspective, improve their knowledge and advance their careers will benefit from the Bank Management Fundamentals course.

Aligned with industry competencies delivered through our dynamic, interactive online modules, Bank Management Fundamentals offers a highly effective approach to studying. Topics within this course cover areas of Banking landscape, Financial Risk Management, Products and Services, Strategies and the importance they have in the industry, as well as Compliance and Ethics in the financial services industry.

What skills will you develop?

Bank Management Fundamentals provides a comprehensive understanding of:

  • The impact of corporate decision-making on day-to-day banking operations
  • Effective tools to guide teams, create strategies and meet targets
  • Ethics and compliance in the retail banking landscape

Who should enrol?

This course is ideal for bank employees with leadership responsibilities or objectives. It will enhance and build your existing management skills allowing you to excel in positions like assistant branch manager, account manager, financial advisor working in a retail bank environment or manager of customer support centres.

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