Investors are invited to use this Directory to locate qualified financial advisors who have attained the FCSI®.
When you hire an accredited CSI financial professional, you’re hiring an expert who has been trained by Canada’s most trusted and respected financial services education provider. Since it was established in 1970 as the Canadian Securities Institute, over three-quarters of a million financial professionals have chosen CSI for their career training and development.
Before filing a formal complaint with CSI, we strongly recommend trying to resolve the issue by speaking directly with the FCSI® in question. Those who cannot come to a resolution should contact CSI at our special FCSI® complaints email address.
Complaint submissions should include:
CSI does not recommend sharing confidential financial information through email. Allegations of violation of the FCSI® Code of Ethics are dealt with by the Designation Ethics Committee according to the Ethical Misconduct Process. If the Committee determines a violation occurred, a disciplinary sanction is recommended. The FCSI® may accept the recommended sanction or request a hearing.
Disciplinary sanctions could include the following: