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CSI will be performing system maintenance on Saturday May 11th from 5 a.m. until 1 p.m. ET. You will not have access to your “myCSI” student account, nor will you be able to book, cancel or reschedule exams during this time. You can still access your online course materials by visiting connect.csi.ca then connecting to “Blackboard Learn”.

Important :

This course is not available for sale.

About

Canada’s celebrated cultural diversity is one of the reasons newcomers move to Canada to establish new lives. These newcomers are a niche market for the financial services industry, and as with any specialized market, they have specific needs. To capitalize on this trend, financial advisors must begin customizing their approach to meet the financial and business needs of individual immigrant clients. That customization will improve communication, which is essential to relationship building – particularly with people eager to learn how business is done in a new country.

Understanding the Needs of New Immigrant Clients is a two-hour PD course that provides advisors with a new skill set to guarantee success. This course will help advisors establish a better rapport with new immigrant clients, allowing them to effectively address their specific business and financial needs, identify any barriers and solutions, and ultimately increase sales opportunities.

Who should enrol?

Understanding the Needs of New Immigrant Clients is designed for students at securities firms, banks, insurance companies, and trust firms. This includes CSRs, mortgage specialists, and financial advisors.

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