What will you learn about?
Aligned with industry competencies and delivered through our interactive online modules, People and Team Management offers a highly effective alternative to classroom study. Specific topics of study include Employee Engagement, Performance Management, Human Resource Management, Designing and Recruiting, Leading Change and Shaping Culture.
Each chapter ends with a learning activity and a case scenario. The case scenario allows you to apply what you learned in the context of a real-world situation.
What is the course syllabus?
Topics covered in this chapter are:
- People and Performance
- Trends in Financial Services
- Becoming Client Centric
- Building a Partnership
- Individual Performance
- Human Resource Management and
Team Performance
Topics covered in this chapter are:
- Strategic Analysis
- Linking Strategy to People
- Human Resource Planning
- Human Resource Demand
- Human Resource Supply
- Balancing Human Resource Supply and Demand
- Being Proactive
Topics covered in this chapter are:
- Defining the Role or Function
- Job Design
- Job Redesign
Topics covered in this chapter are:
- Global Talent Pool
- Staffing Delivery
- Hiring for the Position or the Organization?
- Recruitment
- Selection
- Orientation and Socialization
Topics covered in this chapter are:
- The Psychological Contract
- Rewards and Recognition Strategies
- Financial Rewards and Recognition
- Non-financial Rewards and Recognition
Topics covered in this chapter are:
- Career Development
- Career Anchors
- Career Development Programs
- Training Investments and Organizational Performance
- Training and Development
- Training the Adult Learner
- Training Process
- Transfer of Learning
- Ensuring Training Success
Topics covered in this chapter are:
- Motivation and Performance
- Organizational Tools for Performance Management
- Rating Pitfalls
- Rating Scale Formats
- Dealing with Underperformance
Topics covered in this chapter are:
- Managing
- Coaching
- Building High Performing Teams
- Managing Meetings
Topics covered in this chapter are:
- Types of Change
- Managing Change
- The Impact of Change
- What is Organizational Culture?
- Shaping Organizational Culture
How will you learn?
CSI’s online learning system helps you meet your study goals. You’ll benefit from:
- Textbook readings available in PDF and printed format
- Course materials accessed through your computer or laptop
- Learning objectives that help you to keep the learning focused
- Online activities that include review questions for each chapter to help you assess your progress
- Online assistance from CSI’s academic support specialists